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Privacy Policy

1. Introduction

America First Research LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy (“Policy”). This privacy policy explains how we collect, use, protect, and disclose information from users of our website.

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Through our Website, you may access other third-party websites that are not operated by us, and this Privacy Policy does not apply to those third-party websites, so please refer to their respective privacy policies, data practices, and terms of use.

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Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is to not use our Website. By accessing or using this Website, you expressly and affirmatively agree to the terms of this Policy and consent to the collection, processing, and disclosure of your information, and consent to receive communications from us, which include, but are not limited to, emails and text messages as described below.

2. Information Collection

We collect a variety of information from and about our users in order to provide, improve, and personalize our services. The types of information we collect include but are not limited to:

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  • First and Last Name

  • Phone Number

  • Email Address

  • Address

  • Payment Information

  • Usage Data

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We collect information in several ways:

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  • Directly from You: When you register on our site, place an order, subscribe to our newsletter, fill out a form, subscribe to newsletters, make purchases, or contact customer support.

  • Automatically: As you navigate through our site, we automatically collect information about your equipment, browsing actions, and patterns, such as IP addresses, cookies, and usage details.

  • Public Sources: We may collect information about you from publicly accessible sources, such as social media profiles, government databases, and other online platforms. This information is used to verify the accuracy of data we already have, enhance user profiles, or provide more personalized services.

  • Communication and Feedback: We may collect information when you participate in surveys, provide feedback, or engage with us through social media platforms, email, or other communication channels.

 

We use the information collected for various purposes, including:

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  • Provide Products and Services: Process payments, fulfill orders, and send notifications related to our products and services.

  • Create and Manage User Profiles and Accounts: Use personal information to establish and maintain user accounts.

  • Personalize User Experience: Adapt interactions and content on our website based on user preferences and behavior.

  • Communicate with Users: Send users marketing, promotional materials, and updates about our services.

  • Comply with Legal Requirements: Ensure our practices align with legal standards and regulations.

  • Enhance Security: Monitor and prevent fraudulent activities to protect our services and users.

  • Provide Customer Support: Offer assistance and resolve issues through direct communication with users.

  • Analyze Performance and Usage: Evaluate how our services are accessed and used to improve functionality and user experience.

3. Automatic Data Collection

The Company’s operating system may automatically record some general information about your visit to the Website. For example, as you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns including, but not limited to, computer and internet connection, computer and server IP address, operating system, browser type, browser versions, details of your visits to our Website such as duration and time of visit, traffic data, location data, and logs. The Company may automatically track certain information based upon your behavior on the Website and uses this information to do internal research on the Company’s users’ demographics, interests, and behavior. If you permit the Website to access location services on your mobile device, the Company may also collect the precise location of your device when the Website is running in the foreground or background.

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The Company may use cookies, flash cookies, web beacons, log file information or other similar technology in connection with automatic data collection for the purpose of storing your information so that you will not have to re-enter it during your visit or the next time you visit the Website; providing custom, personalized content and information; and monitoring aggregate metrics such as total number of visitors and pages viewed. You can voluntarily opt-out of cookie collection by the Company by altering the settings of your web browser.  Most Internet browsers enable you to erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please be aware, however, that some of the Company features, or services may not function properly without cookies.

4. Information Sharing & Disclosure

America First Research LLC maintains strict privacy policies to protect the personal information of our users. Text messaging opt-in data and consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.

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We may share your personal information in the following situations:

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Service Providers: With third-party vendors or service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.


Business Transfers: In the event of a merger, acquisition, bankruptcy, or other transaction involving the sale or transfer of all or part of our assets, your personal information may be transferred as part of that transaction.


Legal Requirements: When required by law, such as to comply with a subpoena, court order, or other legal process.


Protecting Rights and Safety: When necessary to protect the rights, property, or safety of our company, our users, or others.


Affiliates: With our affiliates for internal business purposes.


Analytics and Advertising: With third-party analytics providers and advertising networks to deliver personalized ads and understand how users interact with our services.


Public Forums: Information shared in public forums may be visible to others.


Aggregate or Anonymized Information: We may share aggregate or anonymized information that cannot reasonably be used to identify you.

5. Personal Information Storage; Retention Period

The Company may collect and store any Personal Information that you provide to the Company on a third-party server. The Company reserves the right to retain your Personal Information and non-personally identifiable information indefinitely except where prohibited by federal, state, or local law.

6. Credit Card Security

If you enter credit card information on the Website in connection with a purchase of products or services through the Website or from the Company, or any similar transaction, that information is sent directly from your browser to the third-party service provider we use to manage credit card processing. When entering your credit card information, you may be redirected to the third-party service provider’s site. You should refer to such third-party service provider’s privacy policies, data practices, and terms of use for additional information. By providing your credit card information through a third-party service provider, you expressly agree to all such applicable terms and conditions.

7. Data Security

The Company employs commercially reasonable efforts to ensure the security and privacy of the data and information the Company collects online and maintains on third party servers. Unfortunately, however, no security system can be guaranteed to be 100% effective as the Internet is not a completely secure medium. Therefore, although the Company is committed to protecting your privacy, the Company cannot and does not guarantee, and you should not expect, that your Personal Information, private communications, or other user content will always remain private. To protect your privacy, please do not use the Website to communicate information that you want kept confidential. The Company will not be responsible for any damages you or others may suffer as a result of the loss of confidentiality of any such information.

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The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a username and password for access to certain parts of our Website, you are responsible for keeping this username and password confidential. We ask you not to share your username or password with anyone.

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As a user of the Website, you understand and agree that you assume all responsibility and risk for your use of the Website, third-party materials, the Internet generally, and the documents and/or material you access, and for your conduct on the Website. Further, you are responsible for restricting access to your computer or mobile device through which you access the Website.

8. Accessing Your Personal Information

Every user of the Website is entitled to the following: (i) the right to request copies of your Personal Information, (ii) the right to request that the Company correct any Personal Information that you believe is inaccurate or incomplete; (iii) the right to request that the Company erase your Personal Information; (iv) the right to request the Company restrict its processing of your Personal Information; (v) the right to request that the Company transfer your Personal Information to another organization or directly to you. You acknowledge that any requests made pursuant to this section must be in writing and provided to the Company here.

 

You can review and change your Personal Information by contacting us here to request access to, correct or delete any Personal Information that you have provided to us. Please note that we may not be able to delete your Personal Information except by also deleting your user account, if any. We may not accommodate a request to change Personal Information if we believe the change would violate any law or legal requirement or cause the Personal Information to be incorrect.

9. Additional Privacy Rights

Certain jurisdictions may provide you with certain privacy rights under applicable data protection or privacy laws regarding the Personal Information you provide to the Company. In particular:

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If you are a resident of Canada, the EU, EEA, UK, or Switzerland whose personal data is subject to the Canada Personal Information Protection and Electronic Documents Act (“PIPEDA”), EU data protection law (“GDPR”) or the UK Data Protection Act 2018, you may have certain privacy rights to: be informed, request access to your Personal Information, request correction of any Personal Information that is inaccurate, request erasure of your Personal Information, restrict or suppress your Personal Information, object to the processing of your Personal Information, request the transfer of your Personal Information to you or to a third party, and object to how your Personal Information is used in automated decision making, if applicable. If required, the Company will respond to such requests in accordance with the requirements of applicable data protection laws.

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If you are a resident (natural person) of California whose Personal Information is subject to the California Consumer Privacy Act of 2018 (“CCPA”), you may have additional privacy rights relating to your Personal Information, such as to be informed about: certain categories of Personal Information collected by the Company, certain sources from which Personal Information is collected, the purpose for which the Personal Information is collected, the categories of third-party recipients of the Personal Information, and your rights and choices regarding your Personal Information, including how to exercise such rights, if any. If required, the Company will provide such information to you in accordance with the requirements of applicable data protection laws.

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California’s “Shine the Light” law (Civil Code Section § 1798.83) allows Company’s Website users that are California residents, to request certain information pertaining to Company’s disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please contact the Company here.

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Please note that we do not sell data triggering certain states’ opt-out requirements.

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If you choose to provide your email address to us, the Company may send you emails and other messages with personalized offers and information about products and services, and we may use Personal Information for advertising purposes and other online services. The Company provides you the opportunity to opt-out of receiving marketing communications from the Company and the Company partners and gives you the option to remove your information from the Company’s database, and to not receive future marketing communications. The Company may use third-party advertising companies to display advertisements on the Company’s Website. Such advertisements may provide links to third-party websites. The Company does not endorse these third-party websites and is not responsible for the content of linked third-party websites and does not make any representations regarding the content or accuracy of materials on such third-party websites. If you decide to access linked third-party websites, you do so at your own risk. These companies may use information about your visits to these and other websites in order to provide advertisements about goods and services of interest to you. The third-party advertising companies who deliver ads for the Company on the Website may place or access cookies on your computer when you click on their website to distinguish your web browser and to keep track of information relating to serving ads on your web browser, such as the type of ads that may be shown on the Website. The third-party advertising companies may use cookies to keep track of the websites that your web browser visits across the advertising provider’s network of websites with whom it works. These companies may combine this information with other information they have collected relating to your web browser’s activities across their network of websites. These third-party companies operate under their own privacy policies and the Company encourages you to be aware of the privacy policies of such companies before you choose to allow them to place a cookie on your web browser by clicking on their website. The Company does not have control over or access to any information contained in the cookies that are set on your computer by third-party advertisers.

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If the Company processes your Personal Information in reliance upon your consent, you can contact the Company at any time to withdraw your consent.

10. Changes to Privacy Policy

The Company reserves the right, in its sole discretion, to update, change, modify, amend, add, or remove portions of this Policy from time to time without notice. No amendment, modification, extension, limitation, waiver, or termination of this Policy by you shall be valid except with the written consent of the Company. We encourage you to periodically review this page for the latest information on the Company’s privacy practices. Your continued use of the Website is subject to the most current effective version of this Policy. If you object to the Policy after it becomes effective for you, you may no longer use the Website.

11. Release and Indemnification

You hereby agree to release, defend, indemnify, and hold harmless the Company and its owners, members, managers, agents, representatives, insurers, employees, parents, subsidiaries, related and affiliated entities, successors and assigns, from and against any and against third party claims, liability, contributions, compensation, damages, judgments, losses, actions or demands (including, without limitation, costs, damages and reasonable legal and accounting fees) alleging or resulting from or in connection with: (i) the Website, Company IP (as defined in the Company’s Terms and Conditions), User Content (as defined in the Company’s Terms and Conditions), Third-Party Materials (as defined in the Company’s Terms and Conditions), or other material, (ii) the products or services offered or provided to you, (iii) your breach of the Privacy Policy, the Company’s Terms and Conditions, or any other published policy of the Company, (iv) the collection, use, processing, maintenance, storage, retention, sharing, disposal, sale, lease, transfer or disclosure of your Personal Information by the Company or any third-party vendor or service provider engaged by the Company, (v) your use of any trademarks, logos, and/or other intellectual property in violation of any third party rights, and (vi) mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission or any failure of performance including any claims you might have under laws protecting intellectual property and personal privacy.

12. Assignment

If the Company sells or transfers all or substantially all of its assets or undergoes any other change in management or ownership control of the Company, Personal Information may be among those assets that are transferred. The Company will ensure that the security measures set forth herein remain throughout the transition.

13. Dispute resolution

By using the Website, you agree to promptly notify the Company in writing of any disputes or claims arising out of or relating to the Website or the Personal Information that is collected, processed, stored, retained, shared, transferred, or disposed of by the Company, and agree to work with the Company in good faith to promptly resolve such dispute or claim on reasonable terms. To the extent you and the Company are unable to resolve such dispute, you and the Company hereby agree that such dispute shall be submitted to a neutral third-party mediator located in the District of Columbia before the commencement of any legal action.

14. Target Audience

The Website does not knowingly collect information from children under the age of 16 and no part of the Website is designed to attract children under the age of 16. The Company is designed and intended to be used by adults, which may include parents or guardians. Anyone under the age of 16 is not permitted to use the Website, register, or create an account with the Company, provide Personal Information to the Company, request or sign up for any of the products or services from the Company, without the express permission from their respective parent or legal guardian having the full legal capacity over such child under the age of 16, with the understanding that all terms set forth in these Terms and Conditions or any other policy of the Company shall be binding upon such child and his/her parent or legal guardian. If we learn we have collected or received Personal Information from a child under the age of 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under the age of 16, please contact us here.

15. Governing Law; Jurisdiction; Venue

This Policy and its validity, construction, enforcement, and interpretation shall be governed by the laws of California, without reference to choice of law rules. You agree that any action concerning the terms of this Policy, which are not resolved through the dispute resolution procedure set forth above, shall be brought exclusively in the State of California, and you agree to accept service of process pursuant to the California Rules and procedures.

16. Waiver of Jury Trial

YOU HEREBY EXPRESSLY WAIVE ANY RIGHT TO TRIAL BY JURY FOR ANY DISPUTES ARISING OUT OF OR OTHERWISE RELATED TO THIS POLICY OR YOUR USE OF THE WEBSITE.

17. Rights You Agree to Give Up

If either you or we choose to litigate any claim, then you and we agree to waive the following rights: RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE OR A CLASS MEMBER IN ANY CLASS CLAIM YOU MAY HAVE AGAINST THE COMPANY WHETHER IN COURT OR IN ARBITRATION.

18. Opt-Out

Users can opt-out of receiving future communications from us by:

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  • Following the unsubscribe instructions included in each email

  • Replying "Stop" to any text message to discontinue text message communications

19. Contact Us

If you have any questions about this Policy, please write to the Company here.

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